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What Should You Do If There is a Communal Drain Issue at Your Property?

///What Should You Do If There is a Communal Drain Issue at Your Property?

So you had a good neighborhood relationship. What happens then when you are confronted with problems like communal drain issue, would your friendship persist?

Residential owners don’t often know what to do in times like this. Either they have forgotten the protocol, or they’re entirely naive about it. But don’t just scratch your head yet. This article will teach you the basic things to you in case you and your neighbors are confronted with a communal drain issue.

First, who is responsible for communal issues?

First, you need to identify the place of the problem or the blocked drain. You need to identify if the problem is indeed in public (communal) or private property. So, what identifies a public or private drain?

The pipes that go away from your house’s structure is called a drain. When your drain conjoins with another property’s drain, it is called a sewer. Now here’s the problem, a sewer can either be public or private property. To know whether it’s private or public, you need to ask the proper authorities. Your local water authority usually manages a public sewer. This local water authority is responsible for maintaining the functionality and cleanliness of the public sewer.

If your house and your neighbors share the same pipe, it’s called a “private sewer.” If a portion of that private sewer gets blocked or something, all the households that are connected to that private sewer should partake in the costings. If ever, there’s a dispute about this agreement, the local Environmental Health Officers is the one who presides over this dispute.

If you are the only one in your neighborhood that’s using a pipe, you have what you call a private drain. In private drains, you have the responsibility for its cleaning and functionality features. Meaning, you have to shoulder the expenses for its cleaning and repair services.

What are the steps to take if your private sewer or drain is blocked?

Call the proper authorities like your local Environmental Health Officers, and they’ll inspect for you. They are the experts on identifying who’s going to shoulder the cost of the drain if it is solely yous or do your neighbors need to contribute too.

If it’s confirmed that it’s only your private pipe, you need to call a contractor immediately to sort out the problem for you. If you’re just renting, it’s the responsibility of your landlord to contact the contractor.

What if my neighbor refuses to cooperate with the expenses?

If it’s decided that you and your neighbors need to help with the expenses, but then your neighbor’s acting up, what’s the best thing to do? You should go and talk to your neighbor. Negotiate with them as much as you can. If this is not possible, contact your local Environmental Health Officers. Your local Environmental Health Officers are experienced in matters like this, and they’ll help you arrive at the best solution.

If your neighbors don’t budge with your local Environmental Health Officers, these officers will have no choice but to give notice. This notice will possibly increase the costing of an administration fee. So, as much as you can keep within your community the resolution of the problem.

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Hugo March
Hugo March
19:29 24 Jan 19
Like many others I just cannot recommend Matt and M.R.Drains more highly. Recently we had a very elusive problem with water ingress in the basement flat of our building on the New Kings Road, Fulham. Over a period of a month several so called drainage experts came to take a look. In short none of them had a clue despite charging vast amounts of money for camera surveys etc and giving eye watering estimates. It was our good fortune to stumble across Matt. First of all he arrived when he said he would and secondly had identified the problem in under half an hour. The cost of the video survey was peanuts in comparison to others and his equipment state of the art. By that evening he had emailed us the video, a report and a quote to send to our insurers. It was more than reasonable. Matt came several days later, again exactly when he said he would, and within a couple of days had repaired and lined the damaged pipes etc I felt completely comfortable leaving him with the keys of our property. We now have no water ingress and fully operational drains with a ten year warranty. Matt was very user friendly and a pleasure to deal with. I will definitely be recommending him to others.read more
Niki Wigram
Niki Wigram
10:03 22 Dec 18
Mr Drains’ team were all so attentive and professional. We had an urgent job and they were willing and able to fit us in last mintute at a very busy time of year. We highly recommend them.read more
David Edward
David Edward
23:14 23 Nov 18
Unbeatable on price, speed and efficiency. A total breeze organising and completing the job with Matt. Very reasonably priced and we were even charged £5 less than quoted, which rarely happens. Honest.read more
natalie weber
natalie weber
15:59 23 Nov 18
I cannot recommend this company highly enough. We contacted MR Drains Ltd and spoke with a their reception team who advised the person we needed to speak to was on the other line, but he'd call back within 5 minutes, which he did. We got a call back within minutes from Matt, who arranged to visit the property on the same day within 3 hours of receiving our call. He worked with our plumbers on site to investigate the drainage and track it with a camera. He went above and beyond in staying around to help the plumbers locate and lift other manholes. An absolutely lovely guy, who clearly knows his stuff. Fast, polite, super efficient. If only all companies were like this! Thanks again Matt. From a very happy customer!read more
Tracey Pierce
Tracey Pierce
14:03 07 Oct 18
Excellent service received from Matt and Harry. I had an urgent, serious drain and rodent issue at a residential property. I received an immediate response to my initial enquiry, and the work started within the week. They identified the issues, and were solution orientated, rectifying all of the problems. They were reliable, on time and tidy. They were not the cheapest quote, but the work and materials were of high quality, and you generally get what you pay for. A 10 year guarantee was also provided. I would definitely recommend them.read more
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