Like many others I just cannot recommend Matt and M.R.Drains more highly. Recently we had a very elusive problem with water ingress in the basement flat of our building on the New Kings Road, Fulham. Over a period of a month several so called drainage experts came to take a look. In short none of them had a clue despite charging vast amounts of money for camera surveys etc and giving eye watering estimates. It was our good fortune to stumble across Matt. First of all he arrived when he said he would and secondly had identified the problem in under half an hour. The cost of the video survey was peanuts in comparison to others and his equipment state of the art. By that evening he had emailed us the video, a report and a quote to send to our insurers. It was more than reasonable. Matt came several days later, again exactly when he said he would, and within a couple of days had repaired and lined the damaged pipes etc I felt completely comfortable leaving him with the keys of our property. We now have no water ingress and fully operational drains with a ten year warranty. Matt was very user friendly and a pleasure to deal with. I will definitely be recommending him to others.read more
Mr Drains’ team were all so attentive and professional. We had an urgent job and they were willing and able to fit us in last mintute at a very busy time of year. We highly recommend them.read more
Unbeatable on price, speed and efficiency. A total breeze organising and completing the job with Matt. Very reasonably priced and we were even charged £5 less than quoted, which rarely happens. Honest.read more
I cannot recommend this company highly enough. We contacted MR Drains Ltd and spoke with a their reception team who advised the person we needed to speak to was on the other line, but he'd call back within 5 minutes, which he did. We got a call back within minutes from Matt, who arranged to visit the property on the same day within 3 hours of receiving our call. He worked with our plumbers on site to investigate the drainage and track it with a camera. He went above and beyond in staying around to help the plumbers locate and lift other manholes. An absolutely lovely guy, who clearly knows his stuff. Fast, polite, super efficient. If only all companies were like this! Thanks again Matt. From a very happy customer!read more
Excellent service received from Matt and Harry. I had an urgent, serious drain and rodent issue at a residential property. I received an immediate response to my initial enquiry, and the work started within the week. They identified the issues, and were solution orientated, rectifying all of the problems. They were reliable, on time and tidy. They were not the cheapest quote, but the work and materials were of high quality, and you generally get what you pay for. A 10 year guarantee was also provided. I would definitely recommend them.read more
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