Cookie Policy -

Cookie Policy for M.R Drains

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

We use adverts to offset the costs of running this site and provide funding for further development. The behavioural advertising cookies used by this site are designed to ensure that we provide you with the most relevant adverts where possible by anonymously tracking your interests and presenting similar things that may be of interest.

In some cases we may provide you with custom content based on what you tell us about yourself either directly or indirectly by linking a social media account. These types of cookies simply allow us to provide you with content that we feel may be of interest to you.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However if you are still looking for more information then you can contact us through one of our preferred contact methods.

[email protected]

M.R DRAINS ltd

4.5

Hugo March

19:29 24 Jan 19

Like many others I just cannot recommend Matt and M.R.Drains more highly. Recently we had a very elusive problem with water ingress in the basement flat of our building on the New Kings Road, Fulham. Over a period of a month several so called drainage experts came to take a look. In short none of them had a clue despite charging vast amounts of money for camera surveys etc and giving eye watering estimates. It was our good fortune to stumble across Matt. First of all he arrived when he said he would and secondly had identified the problem in under half an hour. The cost of the video survey was peanuts in comparison to others and his equipment state of the art. By that evening he had emailed us the video, a report and a quote to send to our insurers. It was more than reasonable. Matt came several days later, again exactly when he said he would, and within a couple of days had repaired and lined the damaged pipes etc I felt completely comfortable leaving him with the keys of our property. We now have no water ingress and fully operational drains with a ten year warranty. Matt was very user friendly and a pleasure to deal with. I will definitely be recommending him to others.read more

Niki Wigram

10:03 22 Dec 18

Mr Drains’ team were all so attentive and professional. We had an urgent job and they were willing and able to fit us in last mintute at a very busy time of year. We highly recommend them.read more

David Edward

23:14 23 Nov 18

Unbeatable on price, speed and efficiency. A total breeze organising and completing the job with Matt. Very reasonably priced and we were even charged £5 less than quoted, which rarely happens. Honest.read more

natalie weber

15:59 23 Nov 18

I cannot recommend this company highly enough. We contacted MR Drains Ltd and spoke with a their reception team who advised the person we needed to speak to was on the other line, but he'd call back within 5 minutes, which he did. We got a call back within minutes from Matt, who arranged to visit the property on the same day within 3 hours of receiving our call. He worked with our plumbers on site to investigate the drainage and track it with a camera. He went above and beyond in staying around to help the plumbers locate and lift other manholes. An absolutely lovely guy, who clearly knows his stuff. Fast, polite, super efficient. If only all companies were like this! Thanks again Matt. From a very happy customer!read more

Tracey Pierce

14:03 07 Oct 18

Excellent service received from Matt and Harry. I had an urgent, serious drain and rodent issue at a residential property. I received an immediate response to my initial enquiry, and the work started within the week. They identified the issues, and were solution orientated, rectifying all of the problems. They were reliable, on time and tidy. They were not the cheapest quote, but the work and materials were of high quality, and you generally get what you pay for. A 10 year guarantee was also provided. I would definitely recommend them.read more

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